TurvaTek Global

Coverage That Connects

On-site IT Support & Field Engineers for MSPs in Europe & the Nordics

TurvaTek Global is a Finland-based IT support and managed service provider (MSP) partner. We provide qualified, tooled field engineers for end user computing (EUC), network and Wi-Fi, and data centre work across Europe, the Nordics, APAC and Finland, and worldwide, with our own remote support team supervising every project. SLA4 available: an engineer on site within 4 hours.

Request an engineer Join our network
1500+Engineers worldwide
SLA4Engineer on site within 4 hours
RemoteIn-house supervision team
FinlandHeadquartered in Tampere

IT Support & Field Services

End-to-end IT field services delivered by vetted engineers with the right qualifications and tools, anywhere in the world.

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IT Support Services

On-site and remote-supervised IT support for offices, branches and retail sites.

  • Hardware break-fix: laptops, desktops, servers, printers, POS
  • Software installation, OS imaging and updates
  • Device refresh and technology rollouts
  • Fault diagnosis, escalation and ticket follow-up
  • Scheduled and emergency on-site visits
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Network Support & Wi-Fi Site Surveys

Installation and troubleshooting of enterprise and branch networks.

  • LAN, WAN and Wi-Fi installation and Ekahau Wi-Fi site surveys (Europe & APAC)
  • Switch, router and firewall setup and replacement
  • Link testing, fault isolation and ISP coordination
  • Network cabling, patching and documentation
  • Network refresh and migration support
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Data Centre Smart Hands & Support

Smart hands and remote hands for colocation and enterprise data centres.

  • Server, storage and network hardware installation
  • Hardware swaps, parts replacement and RMA handling
  • Rack audits, inventory and asset tagging
  • Power, cabling and connectivity checks
  • Data centre moves, relocations and decommissioning
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End User Computing (EUC) & Desktop Support

Desk-side and walk-up support that keeps your people productive.

  • New starter laptop and workstation setup
  • Peripheral, phone and meeting-room equipment support
  • Mass device deployment and refresh programmes
  • Software and account configuration on site
  • VIP and executive support visits
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IT Site Deployment

Complete IT roll-outs for new, moved or refurbished sites.

  • Site surveys and pre-installation checks
  • Equipment staging, configuration and delivery
  • Installation of network, workstations and AV/POS equipment
  • Testing, go-live support and handover documentation
  • Multi-site and multi-country roll-out coordination
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Racking, Stacking & Cabling

Neat, standards-based physical infrastructure work.

  • Rack assembly, mounting and stacking of equipment
  • Structured copper and fibre cabling
  • Cable labelling, dressing and management
  • Patch panel termination and testing
  • Cabling cleanups, re-cabling and as-built documentation
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IT Asset Removal & Safe Disposal

Responsible decommissioning and disposal of retired equipment.

  • Removal and packing of servers, network gear and end-user devices
  • Asset inventory and serial number recording
  • Secure handling and transport
  • Environmentally responsible disposal and recycling
  • Disposal documentation on request
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Dedicated & Dispatch Engineers

Qualified engineers with the right tools, on demand or full time.

  • Same-job dispatch to your location worldwide
  • Dedicated full-time engineers for long-term projects
  • Qualified engineers equipped with their own tools
  • 1500+ engineer network across the globe
  • Supervised by our in-house remote IT support team

Regions & specialities

On-site engineers for MSPs and enterprises across Europe, the Nordics and Finland.

MSP partner in Europe

Finland-based partner supplying qualified on-site IT engineers to MSPs across Europe.

Wi-Fi site surveys (Ekahau)

Professional Wi-Fi site surveys with Ekahau tools: predictive design, on-site, post-install and spectrum surveys across Europe, the Nordics and APAC.

Wi-Fi surveys in APAC

Ekahau Wi-Fi site surveys and wireless installation across APAC.

Ekahau Wi-Fi survey Europe

Ekahau Wi-Fi surveys in Finland, the Nordics and Europe: predictive design, on-site survey, validation and access point installation by qualified engineers.

EUC & desktop support Finland

On-site end user computing and desktop support in Finland: device setup, imaging, roll-outs, break-fix and IMACD by qualified engineers.

IT support in the Nordics

One partner for on-site IT, network and data centre support across Finland, Sweden, Norway, Denmark and the Nordics.

Network support Europe

On-site network engineers for LAN, WAN and Wi-Fi installation, switch and firewall set-up, cabling and troubleshooting across Europe, the Nordics and Finland.

Data centre smart hands

Remote hands and on-site smart hands for data centres and server rooms in Europe: racking, cabling, hardware swaps, audits and decommissioning.

IT support in Finland

Finnish IT support company based in Tampere: on-site IT, network, end user and data centre support with qualified engineers.

IT asset disposal (ITAD)

Removal, inventory and responsible disposal of retired servers, network gear and end-user devices across Europe, the Nordics and Finland.

Completed projects

Network cabling, data centre racks, Wi-Fi, equipment staging and office set-ups, delivered on site by our engineers.

See all completed projects

How partners use TurvaTek

We work behind the scenes for MSPs, IT service providers and hardware maintenance companies, supplying engineers to the sites of their end customers. Many engagements are delivered indirectly: we provide the engineers, our partners keep the customer relationship. Typical situations:

IT services and outsourcing programmes

Your client is in Oulu. Your engineer isn't.

A global programme needs hands on site in a country where you have no team. We dispatch a qualified engineer, supervised by our remote IT support team, and report back in your format.

Data centre hardware maintenance

SLA4 at 2 a.m.

A failed component in a colocation facility and the clock is running. Our smart hands engineers swap parts, handle RMA logistics and confirm status, with an engineer on site within 4 hours (SLA4) where available.

Systems integrators and MSPs

Forty stores, one deadline.

Switches, Wi-Fi, cabling and POS at every branch: staged, installed, tested and handed over with the same checklist everywhere.

Multi-country roll-outs

Same Wi-Fi survey, six countries.

Ekahau surveys across Europe and APAC with one method and one report format, so your central team can compare every site.

Peak demand

Your team is full. Ours isn't.

Overflow capacity for refresh waves, office moves and project peaks: dispatch, dedicated or full-time engineers.

Lifecycle and disposal

Retire it right.

Old servers and devices removed, inventoried and disposed of responsibly, with documentation on request.

Illustrative scenarios based on the kind of work we do for partners. Customer and partner names are confidential.

How it works

Simple, fast and managed from start to finish.

1

Tell us what you need

Send the job details: location, scope and timing.

2

We assign an engineer

A qualified engineer with the right tools is dispatched or dedicated to you.

3

Supervised delivery

Our remote IT support team monitors the work and keeps you updated.

4

Job closed & reported

You get confirmation and documentation when the work is complete.

Why TurvaTek Global

Turvatek means security and reliability. That is how we work.

1500+ engineers

A large global network so we can reach your site, wherever it is.

Qualified & equipped

Engineers arrive with proper qualifications and the tools for the task.

Remote supervision

Our own IT remote support team oversees projects for quality and consistency.

One partner

Support, deployment, cabling and disposal from a single provider.

MW
“Our customers need dependable IT support wherever their business operates. At TurvaTek Global we pair a worldwide network of qualified engineers with close remote supervision, so every job is done right, on time and with clear communication. We look forward to supporting your next project.”Muhammad Waqar Khalil, CEO

Frequently asked questions

Quick answers about working with TurvaTek Global.

What services does TurvaTek Global provide?

We provide IT support, network support, data centre support, end user support, IT site deployment, racking, stacking and cabling, and IT asset removal with safe disposal, delivered on site by qualified engineers worldwide.

Where do you provide on-site IT support?

TurvaTek Global is based in Tampere, Finland and delivers on-site IT field services across Finland, the Nordics, Europe and worldwide through a network of more than 1,500 engineers.

Can I get a dedicated full-time engineer?

Yes. We offer both on-demand dispatch for single jobs and dedicated full-time engineers assigned to your project or sites, with the qualifications and tools needed.

How are projects supervised?

Our own remote IT support team supervises every project, coordinating engineers, tracking progress and keeping you informed until the job is closed.

Do you handle secure disposal of old IT equipment?

Yes. We remove, decommission and safely dispose of retired IT assets, with documentation on request.

Do you work with MSPs and IT companies?

Yes. We supply qualified L1, L2 and L3 field engineers to managed service providers and IT companies under B2B contracts, on a dispatch, dedicated or full-time basis.

What is SLA4?

SLA4 means a support engineer on site within 4 hours. We confirm availability for your location and scope when you send the job.

Do you offer Wi-Fi site surveys and EUC support?

Yes. We carry out Ekahau Wi-Fi site surveys and installation in Europe, the Nordics and APAC, and end user computing (EUC) and desktop support in Finland, the Nordics and across Europe.

How do I request an engineer?

Use the contact form, email helpdesk@turvatek.com, or call or WhatsApp +358 41 3256230 with your location, scope and timing.

Work with us

Are you a skilled IT or network engineer? Join our global engineer network and get matched with projects near you.

Get in touch

Tell us about your project and we will respond promptly.

Emailhelpdesk@turvatek.com (support and general enquiries, 24/7)
sales@turvatek.com (quotes and new projects)

Phone & WhatsApp+358 41 3256230 · Chat on WhatsApp

AddressInsinoorinkatu 60, D370
Tampere 33720, Finland

LinkedInTurvaTek Global on LinkedIn